This Privacy Notice sets out the types of personal data that we collect about you, how and why we use it, how long we will keep it for, when why and who we will share it will, the legal basis for us using your personal data and your rights in relation to us storing and processing your personal data. It also explains how we may contact you and how you can contact us.
We ensure that the data you supply to us is processed fairly and lawfully, and with skill and care. By registering your details with us and using our website, you consent to us collecting and processing personal data supplied by you. The birk.com.au platform collections personal information such as full name, email addresses and other contact details. When we say "Personal information" we mean information that either alone or in combination with other data can identify you as an individual.
This Privacy Notice provides you with clear information as to how we process your personal data. We are obliged to use your information in line with all applicable laws. We do so in a manner that is fair by using your information in a way that you would reasonably expect when providing our services, and being transparent so that you know how it will be used.
We do not require registration in order to browse on our site. You may choose to give us your contact information during registration or at other times. We then may use that information to contact you about the products and services on our site for which you have expressed interest. Registration is required to use certain interactive features such purchasing window furnishings.
We may store information on your behalf, this includes information like postal address, phone number and email address. We may receive, process and store information about how you interact with our platform and the ways you use our Services. In order to help us improve our Services for you and our other Users, we may link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application.
We may also send e-mails about our site or respond to inquiries, of which you as a Client can opt out at any time, feel free to contact us about this at support@birk.com.au. If you would like your data deleted from our system for any reason, please email support@birk.com.au.
birk.com.au and our partner services such as Google Analytics may collect certain information during your time on our platform via "cookies" or similar technologies. These cookies have the important function to deliver us information we use to better our Services by delivering us valuable data on, for example, demographics, count of visitors to our site and places within the site that are popular. Most web browsers tend to accept these cookies by default, but if you would like to not be tracked by these you can switch them off via your browser settings. If you choose to remove the tracking function of these cookies it will affect certain features and Services on our site.
We use your personal information to fulfil your requests for products and services, to improve our services, to customize the advertising and content you see, and to contact you (e.g. To send you important information such as confirmations, invoices, technical notices, updates, security alerts and support and administrative messages).
Your reviews, comments and any other information you make available in public areas of our website likely will be seen by people and organizations not related to or controlled by birk.com.au.
Will we contact you for marketing purposes?
We will only send you direct marketing emails that promote our company or services if you have opted-in to this. You will have the option to opt-in when you are provided with a copy of our Privacy Notice. You can also manage your direct marketing preferences by contacting support@birk.com.au.
birk.com.au will never sell your personal information to third parties.
Because of the nature of our business, we may hire third party individuals and/or organizations to help improve our services. When we say third party individuals and/or organizations we mean for example our web host provider, other SaaS providers, such as an email hosting service, payment processors or outside contractors that we hire to perform maintenance or assist us in securing our website.
If required to do so, we also may share personal information when we believe it necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
birk.com.au also has public profiles across a range of social media sites. Any information that you include in a comment on any of our posts online may be read, collected, and used by anyone else. If your Personal Information appears on our social media and you want it removed, contact us at support@birk.com.au we will get back to you as soon as we can.
We invest a lot of effort in maintaining commercially reasonable administrative, technical, and physical safeguards that protect your Personal Information in order to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction of your data. These measures include for example using SSL Certificates. However, this is the Internet we’re talking about and no transmission is 100% secure thus we cannot promise that the information about you will remain secure in all circumstances. It is also your responsibility to protect your data to help prevent anyone with ill intent to access and abuse your accounts and Services. One of the easiest ways of doing so is to not reuse the same passwords you use with other accounts as your password for our Services.
If we ever do notice an unauthorized security breach into our system that affects you in ways such as the loss of your data or the theft of it we will notify you as soon as possible as well as the responsible authorities and report on the actions we took in response.
We do not intentionally gather Personal Information of visitors on our site that are under the age of 16. If you are under the age of 16 you are not permitted to submit any Personal Information to us. If we learn that a child under 16 submits Personal Information or if you believe that we might have stored Personal Information on a child under 16 please contact us at support@birk.com.au and we will endeavour to delete the information.
Whenever you are using our site and its features, we want to make sure that the Personal Information you deliver to us is correct. If that information is ever wrong, we want to give you the option to correct, update, pause or delete it, that is unless we have to keep this data due to a legitimate business or legal purpose. If you ever do want to make changes or update your Personal Information, we may ask you to verify that it is really you via personal identification.
We may reject certain unreasonable types of requests that are for example repetitive spams, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), those that risk the privacy of others, or would be extremely impractical. Whenever we can provide information access and or correction for you, we will do so for free, always. Because we put such care into protecting information from accidental or ill-intended destruction, even after the information is deleted from the platform, it may not be immediately deleted from our servers. To address any sort of request that you have on the Personal Information from our site, Services, or social media, contact us at support@birk.com.au.
Changes to this privacy notice
We reserve the right to change our Privacy Notice at any time. Changes to our Privacy Notice will be displayed on our website.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Birk SolutionsThis document was last updated on 13th of November, 2013